Terms and Conditions
We accept school purchase orders and prepayment by check. Prior to shipping, a purchase order much be received by fax or mail or a check must be received by mail.
This is academic pricing for academic institutions only and is not for resale.
All prices shown are in U.S. dollars and are subject to change without notice.
Pricing does not include sales tax. Applicable sales tax will be added for orders in California. All other applicable taxes are the responsibility of the purchaser.
Payment on purchase orders is due net 30 days.
All returns must be made within 21 days. Returns are accepted for defective items only.
We reserve the right to correct any typographical and other errors.
All products, trademarks, images, company names, and other intellectual property are the property of their respective owners.
Shipping and handling
For regular orders, the following shipping and handling will apply:
| $0-500 | $10 |
| $500 and up | $25 |
For book orders, the following shipping and handling will apply:
| 1-3 books | $3 |
| 4-10 books | $10 |
| 11+ books | at cost; call for an estimate |
All orders are shipped ground unless noted otherwise.
Rush orders or overnight shipping will be at additional cost if requested.
Additional shipping and handling charges will be added to orders shipping outside of the continental U.S.
Maintenance, Repair, and Support Plan
K12 Handhelds, Inc. is dedicated to the service and support of our customers. If you have questions about products or services you purchased from K12 Handhelds, Inc., please contact us at by phone at 800-679-2226 or by email at support@k12handhelds.com. Our regular hours of operation are Monday through Friday, 9:00 am to 5:00 pm PST.
Defective items can be returned for K12 Handhelds, Inc. for exchange within 21 days of purchase. If you have a defective item, please contact us by phone at 800-679-2226 or by email at support@k12handhelds.com to get a return authorization.
The warranty plans for the products sold by K12 Handhelds, Inc. varies by manufacturer. If you have a warranty claim, please contact us by phone at 800-679-2226 or by email support@k12handhelds.com to get more information about contacting the manufacturer.
